Privacy Policy - ORPI AGENCE DE L'IMPERATRICE

Data Protection Policy

The personal data you provide to us is protected by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (the "GDPR"), as well as by Law No. 78-17 of 6 January 1978 relating to Information Technology, Files, and Freedoms, in its latest version in force.

This Data Protection Policy is intended to provide visitors and users of the “Agence de l'Impératrice” website with information regarding the processing carried out by the company DPF of their personal data in the context of managing its website.

The data processing concerns only those who request information, browse the website, or access their personal area.

Identity and contact details of the data controller

Concerning the processing of your Personal Data collected via the site Agence de l'Impératrice, the person responsible for processing your data is : 

Company DPF, SARL with a capital of 10 000 €, whose registered office is 31 avenue Francis Tattegrain 62600 BERCK SUR MER, registered with the Trade and Companies Register of BOULOGNE SUR MER under the RCS number BOULOGNE SUR MER 525391959

The individuals in charge of data protection at the company DPF are available to answer all your questions regarding your personal data:

• by email agencedelimperatrice@orpi.com
• at the following address: 31 avenue Francis Tattegrain 62600 BERCK SUR MER

Why are your data collected?

The processing implemented is based on your consent or on the execution of pre-contractual or contractual measures and is intended to allow us to:

• Respond to your questions addressed via the contact form.
• Respond to a request to visit a property.
• Send you alerts about listings matching your searches if you have consented.
• Send you our newsletter if you have consented.
• Book a rental online.
• Request a property valuation.
• Allow you to access your documents provided in the execution of our contract via your personal area.
• Improve your user experience, notably by: allowing the Sites to recognize your equipment, so you do not have to provide the same information multiple times to perform the same task; recognizing the username and password you have already provided so that you do not have to enter them on every web page of our site that requests it.
• Analyze the traffic and data on the Sites to measure the number of users on the site, make it easier to use, and ensure its ability to respond quickly to your requests.

What data is collected?

The personal data collected are:

• Your name, first name, email address, and phone number to respond to your questions addressed via the contact form, or to a request to visit a property.
• Your email address to send you the desired alerts or our newsletter.
• Your complete contact details (name, first name, email address, postal address, phone number), your stay dates, and your bank details for online rental booking.
• Your name, first name, email address, and phone number, as well as information about the property you wish to sell/rent, to respond to your property valuation request.
• Browsing data: this includes data related to how you use the Sites, such as: IP address, browser used, browsing duration, search history, operating system used, language, and pages viewed.
• Data regarding your visits to our Sites, including traffic data, log files, and other data or communication resources you use while accessing our Sites.
• Data related to the use of social networks when you use their features.
• When you choose to follow the information of the company DPF through a third-party service (LinkedIn, Viadeo, YouTube, Google, Pinterest, Instagram, Scoop.it, Facebook, or Twitter), we collect from the third-party service provider the necessary data for the connection you have authorized, such as your name and email address.
• Other data we collect depend on the privacy settings you have configured with your third-party service provider, and we encourage you to review the privacy policy applicable to the service in question.
• Data specified in your contract based on the services subscribed to, in any case: your login and identification data as well as all the information you provide through your personal area.

Who processes your data?

The data recipients are:

• The various departments of the company DPF, which may provide an answer to your question.
• The website hosting service for the personal area.
• For external processing needs, your data may be communicated to subcontractors, service providers, or other third parties. They are bound by contractual obligations to respect the confidentiality and protection of the data and to process it only for the purposes we communicate to them.

Finally, we may also be required to disclose your personal data for or in connection with the following related operations:

• Applicable legal or regulatory requirements;
• Requests for communication from competent authorities;
• The protection of our rights and those of our clients.

How long are your data kept?

The company DPF retains your data only for the duration necessary for the purposes described.

This retention period varies depending on the data concerned, the nature and purpose of the collection. Likewise, certain legal obligations impose specific retention periods.

Regarding personal data collected and processed in the context of your questions, they will be kept for 3 years (5 years if you are a client).

Regarding your subscription to our news and newsletters, your data are kept for 3 years (5 years if you are a client of the company).

Regarding data collected via your personal area, these are kept for the duration of our contractual relationship and up to 5 years after its end.

Regarding your connection data, subject to your agreement regarding the use of cookies, your connection logs and IP addresses will be kept in accordance with applicable regulations for a period not exceeding thirteen months.

More details regarding the use of cookies are provided in our Cookie Policy.

You can object to their use and request their deletion upon simple request to the data controller.

How are your data protected?

We have implemented technical and organizational measures to ensure the security and confidentiality of your data against any accidental loss and any unauthorized access, use, modification, and disclosure.

Given the inherent characteristics of the Internet, it is, however, impossible for us to guarantee optimal security for the exchange of information on this network.

We strive to protect your data, but we cannot guarantee the absolute security of information transmitted to the site. You acknowledge that you transmit your data at your own risk.

We cannot be held responsible for non-compliance with privacy settings or security measures in place on our sites.

As such, you acknowledge that the security of your information is also your responsibility. For example, it is your responsibility to keep the password that allows you to access your user account confidential.

Do not disclose it to any third party. Similarly, be cautious when disclosing information in public sections of the site, as these can be viewed by any user of the site.

What are your rights?

In accordance with current regulations, you can exercise various rights related to the protection of your personal data.

You have the right to be informed about the use of your data, access and obtain a copy of the data concerning you, object to the processing of this data, have it corrected or deleted. You also have the right to data portability and the right to restrict the processing of your data.

You can find all the information regarding these different rights on the CNIL website at the following address: https://www.cnil.fr/fr/les-droits-pour-maitriser-vos-donnees-personnelles.

To exercise your rights, you can contact the data controller:

• by email agencedelimperatrice@orpi.com
• at the following address: 31 avenue Francis Tattegrain 62600 BERCK SUR MER

If you believe, after contacting us, that your data rights are not being respected, you can file a complaint with the National Commission for Information Technology and Civil Liberties via the following form: https://www.cnil.fr/fr/webform/adresser-une-plainte.